My husband and I were traveling through Columbia on a cross-country road trip when the air-conditioning in our vehicle stopped working. This happened after we had just spent 24 hours and $1800 having the AC repaired at a shop in Augusta. Fortunately, we called Kestner Automotive and we were able to take the vehicle in immediately for them to check, even though it was past 4:00 PM. The service we received was excellent in every way. We were so impressed with this shop, the quality of the work, the caliber of the people, the concern for our situation. We were back on the road in about an hour, with AC working. If we lived in Columbia, for sure Kestner Automotive would service our automobiles. Unfortunately, we don't. I can encourage anyone who lives in the area, though, to give this shop a try. We had an A+++ experience there and we would highly recommend this business.