Our Reviews
Welcome To Kestner Automotive
We have been keeping families safe since 2002 with our dedication to quality and a strong partnership with our customers. We view every customer as a blessing. We recognize that you as a consumer have many choices as to whom you allow to maintain and repair your vehicle. Our appreciation for the opportunity you have given us will not be taken for granted.
With our team of highly trained and certified technicians combined with modern tools and equipment, we are able to provide you with outstanding service and repairs ranging from engine and transmission replacement to brake services. Our customer service commitment will always meet your expectations.
SUPERIOR CUSTOMER SERVICE
We will always explain exactly what repairs are required and why before we proceed with any work on your vehicle. When the job is done we explain ALL charges thoroughly. The Service Advisor and Technician assigned to your vehicle will answer any questions you may have.
In order to ensure the safety and performance of your vehicle we rely on honest communication with our customers. Please advise us of any concerns that you have about your vehicle so that we can provide the best possible service and repairs.
24 MONTH/24,000 MILE WARRANTY
All parts and labor are guaranteed for at least 24 months or 24,000 miles from the initial service date, not to exceed manufacturer’s ‘ warranties, unless otherwise stated on your invoice.
COMFORTABLE LOUNGE
If you choose to wait on your vehicle, enjoy our high speed wifi and a complimentary coffee.
PROFESSIONAL SERVICE AND REPAIRS
Our technicians are certified and trained in modern up to date testing procedures and equipment.
COMPLIMENTARY SHUTTLE AND LOANER VEHICLES
Our shuttle will get you to your destination. Loaner vehicles are available on a limited basis.
Financing Available
Get 6 months special financing on vehicle services and repairs at participating Kestner Automotive facilities. Unbeatable Financing Options
What Our Clients Say About Us
We are a Digital Shop
Our technicians use the latest technology to not only tell you if there are any issues with your vehicle, but show you. If we uncover an issue the photo will be e-mailed to you for your records. At the end of every visit you will receive a detailed report regarding the general health of your vehicle. Our #1 goal is to keep you safe on the road.
What To Expect
Your First Visit
Courtesy Vehicle Inspection
We will inspect your vehicle to ensure that it is performing at an optimal and safe level. Based on our findings, we will provide a Digital Vehicle Status Report and follow up with an estimate for any services and repairs that are needed. We will then proceed according to your instructions.
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Maintenance Preference
We will discuss an ongoing Maintenance Schedule that suits your vehicle and driving habits. This Schedule will then be entered into your customer file.
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Your Next Visit
We will book your next appointment according to the agreed Maintenance Schedule to suit your availability.
All Future Visits
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Reminders
Two weeks before each scheduled visit, we will call to confirm the service is due and set a time that works for you.
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Courtesy Inspection
The same courtesy inspection and reporting process described above is completed every time you visit.
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Transportation
In addition to our Courtesy Shuttle, we have a limited number of courtesy vehicles available for your convenience.
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Work Process
Our facility is furnished with modern diagnostic and repair equipment. Only qualified Technicians will work on your vehicle. We will never do any repairs without your authorization.
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Maintenance & Repair Records
We will set up a file to track all maintenance and repairs performed or recommended.
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On Time & Done Right
Every time we repair your vehicle, we test it and contact you a few days later to ensure your total satisfaction.
